Moore's Commercial Service Division prides itself in providing excellent service in a timely & professional fashion. We handle each customer with special care, excellent communication & laser focused attention to detail. Our national & local accounts include hospitals, schools, industrial plants, distribution centers, retail sites, warehouses & many other businesses just like yours. We strive to ensure 100% customer satisfaction while exceeding expectations.

 

More than 100 technicians serving the entire states of virginia & north carolina

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24-Hour Central Virginia Services:

  • Plumbing
  • Backflow testing
  • Electrical
  • Large commercial - chillers, boilers & controls
  • HVAC-R
  • Planned maintenance
  • Emergency services
  • Unit replacements

 

98.8% First Call Resolution

Moore’s gets it right the first time. Call backs are tracked & used for technician training & evaluation.

 

Site Assigned Technicians

We assign the closest technician (strategically located across the states of North Carolina & Virginia) to your site as your primary provider. This same technician will be dispatched to your location in emergency situations.

 

Communication

We consider it a top priority for the customer to never have to call us for a status report…it is our mission & responsibility to keep you informed.

 

95% IVR Compliance – Interactive Voice Response

Technicians are trained & held accountable for IVR compliance. We also have an office staff member assigned to checking compliance daily.

 

Technology

Computerized technicians equipped with the latest technology allow us to be paperless & timely in our estimating, billing & dispatching procedures. We can also provide you with digital photographs of all your diagnostic needs.


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Scott Allen
Vice President of Business Development
804.439.0607
sallen@mooreselectric.com

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24-Hour Commercial Services
Toll Free: 1.800.789.7199
service@mooreselectric.com